Shipping policy

Shipping Policy

Effective Date: July 28, 2026

Thank you for shopping with Mainframe Co. We appreciate your business and are committed to getting your order to you as quickly and securely as possible.

Order Processing

  • Orders are typically processed within 1–3 business days (Monday through Friday, excluding holidays).
  • During sales, holidays, or new product launches, processing times may be slightly longer.
  • Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Rates

Shipping costs are calculated at checkout based on your order, shipping destination, and selected shipping method.

We may offer free shipping promotions from time to time. Any applicable minimum purchase requirements will be displayed at checkout.

Estimated Delivery Times

Estimated delivery times begin after your order has been processed.

  • Standard Shipping: 3–7 business days
  • Expedited Shipping (if available): 2–3 business days

Delivery estimates are not guaranteed and may vary due to carrier delays, weather, holidays, or other circumstances beyond our control.

Shipping Carriers

We ship using trusted carriers such as USPS, UPS, and FedEx. Carrier selection may vary depending on your location and the shipping option chosen at checkout.

Order Tracking

Once your order ships, you’ll receive an email containing a tracking number so you can monitor your shipment’s progress.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

Mainframe Co. is not responsible for delays, additional shipping charges, or lost packages resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping address, contact us as soon as possible. If your order has not yet shipped, we will do our best to update it.

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, Mainframe Co. is not responsible for lost or stolen packages.

If your package is missing after being marked as delivered, we recommend:

  • Checking around your delivery location.
  • Asking household members or neighbors.
  • Contacting the shipping carrier directly.
  • Contacting us if you need assistance filing a claim.

Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery.

Please include:

  • Your order number
  • A description of the issue
  • Clear photos of the damaged item and packaging

We’ll work with you to resolve the issue as quickly as possible.

International Shipping

At this time, Mainframe Co. ships only within the United States.

If international shipping becomes available, this policy will be updated accordingly.

Contact Us

If you have any questions about shipping or your order, please contact us:

Mainframe Co.

Email: Dylanp49@yahoo.com

Website: https://www.mainframeco.shop